Adendorff Machinery Mart (Pty) Ltd - Privacy Policy

Adendorff Machinery Mart (Pty) Ltd values our customers and their privacy. As a result of the Protection of Personal Information Act 4 of 2013 (POPIA), there are numerous guidelines that we adhere to with reference to the electronic collection of personal information. In formulating this policy, we seek to weigh our legitimate business interests against your reasonable expectations of privacy. As such, we aim to take reasonable steps to prevent unsanctioned access to, or release, of your personal information. Kindly read the terms with care as they pertain to your use of Adendorff’s website. Contained within this policy are the relevant details about the collection and storage of information by Adendorff.

Adendorff Machinery Mart cc Privacy Policy

What Data Do We Collect?

Adendorff Machinery Mart cc collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Cookies

How Do We Collect Your Data?

You directly provide Adendorff Machinery Mart cc with most of the data we collect. We collect and process data when you:

  • Register online to receive newsletters, promotions, or information regarding our services and product offerings.
  • Place an order using our online web portal.
  • Voluntarily complete a customer survey or provide feedback on our message boards or via email.
  • Voluntarily participate in any competition or promotion offered by Adendorff Machinery Mart.
  • Use or view our website via your browser’s cookies.

We may also receive your data indirectly from the following sources:

  • A Facebook message from the Facebook Messenger App or Facebook itself, any online comments such as Google reviews or online review feedback websites.

How Will We Use Your Data?

Adendorff Machinery Mart cc collects your data so that we can:

  • Process your order and manage your account.
  • Communicate special offers and newsletters on products and services.
  • Perform online surveys.

We process online orders through payment portals. We send your data to credit reference agencies to verify transactions and prevent fraudulent purchases. Information sent to these agencies is protected through secure payment gateways and is only used as part of the payment process.

How Do We Store Your Data?

  • Adendorff Machinery Mart cc securely stores your data at our fixed hosting provider Domains.co.za.
  • Banking details and card payment information are not entered or present on our website. When you make a purchase online, this information is handled by our 3rd party payment gateway provider, Peach Payments. Information on Peach Payments' data protection policy and systems can be found on their website here: Peach Payments Privacy Policy.

Marketing

  • Adendorff Machinery Mart sends out information about products and services we think may interest you. We responsibly send this information as part of our business processes.
  • You will always be given an opportunity to opt out from receiving email or telephonic marketing.
  • You have the right at any time to stop Adendorff Machinery Mart cc from contacting you for marketing purposes.
  • If you no longer wish to be contacted for marketing purposes, please email [email protected].

What Are Your Data Protection Rights?

Adendorff Machinery Mart cc would like to ensure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit www.allaboutcookies.org.

How Do We Use Cookies?

Adendorff Machinery Mart cc uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Using online analytics scripts to allow us to advertise more relevant products to you on other websites (e.g., Facebook & Google)

What Types of Cookies Do We Use?

There are different types of cookies. However, our website uses:

  • Functionality – These cookies allow us to recognize you on our website and remember your previously selected preferences, such as language and location. A mix of first-party and third-party cookies are used.
  • Advertising – These cookies collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.

How to Manage Cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of Other Websites

The Adendorff Machinery Mart cc website contains links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy

Adendorff Machinery Mart cc keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 August 2024.

How to Contact Us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to Contact the Appropriate Authority

Should you wish to report a complaint or feel that we have not addressed your concern satisfactorily, you may contact the Information Regulator’s Office: